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We want you to love your ZENORI pieces. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags attached.

Sale or discounted items are final sale and cannot be returned or exchanged.

Return Shipping

Customers are responsible for return shipping costs. Original shipping fees are non-refundable. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5-7 business days to your original payment method.

How to Initiate a Return

To start a return, please contact us at hello@zenorihair.com with your order number and reason for return. We will provide further instructions.

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